About Us

About the practice

Situated within a stunning Grade II listed building in Nottingham’s City Centre, Park Private Clinic offers patients high quality and affordable Private GP Medical care.

Our Private GP Medical service was established to provide excellence in both treatment and patient care. Medical Director Dr Rehman has almost 20 years medical experience as a Nottingham University graduate and local GP. Having worked for many years within the NHS he understands that patients require expedient and accessible GP led medical services. That’s why we have a walk in surgery and appointments available 7 days a week at times to suit you.

Our Private GP medical service will help you with any medical matters, however small, regardless of whether they are acute or chronic. We are happy to treat all ages from infants to the elderly, whether you have a simple condition or multiple health problems.

Park Private Clinic offers patients a range of Private GP Medical services including; Travel Vaccinations, Private GP Consultations, Sexual Health Tests, Aesthetic Treatments, Employment Medicals as well as Corporate and Individual Health Screenings, all under one roof.

Approach/Ethos

We aim to provide high quality private GP medical service and treatments to all patients. The ethos of the clinic ensures quality and excellence are standard in the delivery of both treatment and patient care. This means we focus on listening and treating our patients as individuals.

We recognize your health and time are both precious and that there may be occasions when you need quick access to a Doctor without the inconvenience of long waiting times. That’s why we have walk in surgery’s and appointments available 7 days a week at times to suit you.

We are committed to ensuring that your experience of our service is a positive one. The clinic’s classic period furniture and decorations help us to create a relaxed ambiance, helping you to feel at ease. Our experienced staff team has a caring and sympathetic approach and makes every effort to be discreet and accommodating of your needs.

We are committed to:

• Providing walk-in, same-day GP appointments
• Ensuring that you are always seen by an experienced GP
• Provide fast turnaround of Test Results
• Be transparent about all fees and provide fully inclusive pricing
• Provide fast track referrals for specialist appointments
• Provide discreet, high quality services centered around the needs of our patients

 

Medical Director/GP:
Dr Anib Rehman BM BS BMedSci (GMC No. 4201056)

Dr Rehman is a Nottingham born and trained General Practitioner. He also specializes in Travel
Medicine and is a Nottingham University Medical School Graduate.

Our Services include…

• Private GP consultations
• Private prescriptions and sick notes
• Private referrals to secondary care at the local private hospitals
• Private referrals to adnexal medical services such as counselling, CBT (cognitive and behavioural therapy) and physiotherapy
• Ultrasound scans, X-rays and MRI scans at local facilities
• Travel innoculations and travel-related medical advice/services
• HGV medicals
• UKOOA (UK Offshore Association) medicals
• Pre-employment medicals
• Ear Syringing
• Flu Clinic
• Corporate Health screening assessments
• Well person Health screening assessments
• ECGs
• Lung Function Testing (Spirometry)
• Hearing Assessments (Audiogram)
• Private GP level sexual health screening and testing, including testing for HIV and hepatitis B/C
• Cosmetic Treatments including anti-wrinkle treatments, dermal fillers, facials and microdermabrasion.
• Insurance medicals
• Visa Medicals

All information given to us will be confidential. Staff may sometimes ask questions to give you the best and relevant healthcare. You will receive a service, which is fast, reliable and professional at all times. Violent and abusive action will not be tolerated towards our staff at any time.

Consultations

Consultations with the doctor are booked in 15-minute slots. For an initial consultation we usually recommend a 45-minute consultation as this allows the doctor to take a thorough look at any problems patients may present with.

Our medical staff are able to communicate fluently in the following languages: English, Urdu, Hindi and Punjabi. Interpretors can be booked in advance of appointments if patients let us know when booking their appointments.

Patients who are visually impaired or hard-of-hearing patients: we are able to accommodate your needs by using specialist equipment and trained staff.

Payments & Fees

Park Private Clinic offers private medical services for which the client is expected to pay. A list of up to date prices is available on our fees page of our website www.parkprivateclinic.co.uk. All payments are due at the time the service element is provided. The services may range from consultations, examination, treatments, vaccinations, investigations and referrals. Payment can be made by cash or debit/credit card and a receipt will be issued for all payments made upon request.

Payments for immunizations where a course of vaccines is required is payable in advance of the whole course.

We will not provide refunds for investigations and treatments given.

We accept all major credit and debit cards such as visa, mastercard, delta and maestro.

Payments are due on the day of the appointment.

 Investigations that are arranged through an external agency such as MRI and ultrasound scans are non-refundable once they have been paid for on the day.

Non-attendance for any reason will result in a need to re-book and pay a deposit for another appointment.

 Please note: Medication supplied, including anti-malarials are not refundable once purchased.

We have service level agreements with local private hospitals and laboratories to provide investigations, treatments and opinions as may be required by our patients. Each case will be assessed by our doctor and appropriate referrals made. We work closely with all specialists and hospitals referred to. This ensures you have a comprehensive service from the point of contact to management of any results.

We will not refund fees for anti-malarial medication and vaccines.

We will not give refunds for aesthetic treatments administered. However in the case of Botulinum toxin A use for anti-wrinkle treatment we will give a discretionary top up for clients in whom optimal effect has not been achieved in the opinion of the clinician. Whilst with fillers no top up is required an additional amount of filler may be given at the discretion of the administering clinician.

Confidentiality

Park Private Clinic takes client confidentiality seriously. As such we adhere to a very strict code of practice with respect to patient confidentiality. We are a totally private medical clinic and communicate with the NHS only when instructed to do so by our clients. We only discuss patient’s medical records with third parties when given express consent either verbal or written by our clients.

Our electronic records system is WriteUpp. The authors are specialist in the field of patient record systems and data security required in the healthcare sector. As such multiple levels of security and password clearance are required to access our patient records.

Complaints & Compliments

Park Private Clinic welcomes all comments whether it relates to a complaint or to satisfaction with the service provided. In both instances you should write to tell us about any issues that you feel are important to address.

Our Practice Manager, Dr Anib Rehman, coordinates the Practice Complaints Procedure.

All complaints should be submitted in writing as soon as is practical after the incident that led to the complaint. Our practice manager will, initially deal with, Dr Anib Rehman all complaints. Some complaints however require further investigation and consideration and will be passed onto independent complaint handlers to give an unbiased and informed opinion.

We aim to report back to you within 28 working days. If this is not possible we will explain why and you will be given a revised date for the response.

Making your complaint about our service will in no way limit you complaining to external agencies who, help to regulate our service provision. If you are not happy with the way your complaint was handled you may also complain to:

The Independent Doctors Federation at the following address:

IDF Administration
18 Horn Lane
Woodford Green
Essex
IG8 9AA

Further information about the IDF process can be accessed via the following link:
independenthealthcare.org.uk

Additional Information

Patient Participation Group
Park Private clinic will be forming a patient participation group, which will meet 2 to 3 times a year to discuss the needs of patients and the services we provide. This will be a small informal group headed by Dr Rehman and is open to any suggestions, which you may have. If you are interested in joining this group please contact Dr Rehman at the practice.

Lab results

All blood samples are sent to The Doctors Laboratory in Whitfield Street, London, usually on a daily basis. Occasionally we may send our samples to local hospital pathology departments (for example for blood tests required urgently).

Data Protection Act

Park Private Clinic complies with the Data Protection Act 1998. All information about patients including results of investigations and information provided by a Patient is kept confidential on secure patient electronic records or in a locked safe. Any patient requiring written copies of notes and/or test results must put the request in writing to the practice manager addressed to the clinic. There may be a small charge for such requests.

Our Premises and Disabled Access

Our consulting rooms are upstairs. Please do not worry if you cannot climb the stairs but do tell us when booking so we can arrange for you to be seen downstairs.

We welcome disabled patients, and the ground floor is easily accessible by wheelchair from the rear of the building. Please ring the bell and we can have the door opened for you.

Our aim is to continue to provide you with a good standard of health care, while adapting and improving our practice to meet the demands of modern medicine.

Guide dogs are welcome on our premises.

 

Entrance to Disabled access:

The entrance to our car park/wheelchair access is opposite Nottingham Playhouse. It is a narrow alleyway between two buildings.

We located on the left side of the car park, buzz at the blue door (no.16) and we will be down to open it for you.

This car park is allocated to many buildings on Regent Street.  Please note that there we are only allowed to use a limited number of spaces. Please refrain from using parking spaces that are not marked for Park Private Clinic as this may result in a parking ticket.

Metered parking is available immediately outside the clinic with all surrounding roads having designated parking areas on a metered basis. Currently the cost is £1 for the first half an hour of parking.

Park Private Clinic is happy to pay for the first hour of on street parking on/around Regent Street for all our disabled clients who are unable to find a parking space and present their parking ticket for a refund.

 

Information for Carers:

If you are a carer for a patient, please let the Practice know so your details can be added to our database.

Please see the link below for more information.

http://www.nottinghamshire.gov.uk/care/adult-social-care/carers/support-for-carers